My Order Seems "Stuck" Or Is Taking The Wrong Route

We're so sorry your order isn't in your hands yet, and we promise you'll have it in the end! 

Sometimes the journey a package takes looks quite the mystery to us, too. If your order shipped by UPS, you may want to login (or create) a UPS MyChoice account and make an inquiry directly with UPS.

9 times out of 10, a non-efficient path will still lead to your doorstep. But if it's been 5 days since your package shipped and it seems to be stalled (i.e. the estimated delivery day on your tracking has passed and the package hasn't moved in a couple of days), or if you have contact the shipper and are not getting an answer, please email us at [e-mail].

*Email is the best way to reach us! [e-mail]