We know what it's like to wait for fun mail – H A R D ! And we're SO GLAD that you're excited to receive your new goodies! Each of our product collections is produced and shipped differently, and here's the down low on what you need to know:
CUSTOM ORDERS / CANVASES & CALENDARS:
• Each Canvas and Calendar is printed, built, and assembled just for you! You heard that right. We have no existing stock of any of these products. Depending on size, it may take up to 11 hours to create just one of these pieces! (By hand, in Raleigh, NC)
• We use UPS to ship these parcels (no signature necessary).
• No gift note option is available with these items.
FOR ART PRINTS, MUGS & GOODIES:
• These products live comfortably at a fulfillment warehouse with our shipping partner in West Bend, WI. Our internal goal is to get orders out the next business day! (This goal is subject to change if you order during a sale or holiday, but not by much).
• Gift notes are available on the packing slip for these items. (Gift note or not, no prices will be printed on the packing slip).
• These products will ship via USPS Priority Mail.
PILLOWS & BLANKETS:
• Every textile is made to order, and will ship between 5-7 business days after your order is placed.
• We use UPS to ship these parcels, and there is no signature necessary.
• No gift notes available with these items, and no prices will be included on the packing slip
FOR ALL ORDERS:
• As soon as your order is on it's way to you, you will receive an automated email from firstname.lastname@example.org, which will include a tracking link. (Sometimes this link may take up to 24 hours post-shipment to be accurate and active. This because the tracking link won't reflect data until the package is picked up and scanned).
• Many times, to ensure your goodies make it to you as promptly and safely as possible, our products ship in separate packages, and sometimes on different days. Please be sure to scroll all the way down on your tracking email(s), to make sure you get the entire scope of what has shipped and it's respective status.
• LindsayLetters.com observes Postal/National Holidays, and those are not to be included in business day calculations.
• Prices will never be included on any packing slips for any products. (If your order is a gift, your secret is safe with us!)
Can't wait for you to receive your new goodies!