Every purchase at Lindsay Letters is created to order, by hand, and fulfilled in Raleigh (North Carolina), Denver (Colorado), or Sun Prairie (Wisconsin). We are privileged and grateful to continue delivering art and beauty directly to your doorstep!
While our fulfillment partners are doing everything in their power to maintain speedy production within new safety guidelines from the CDC and supply chain delays caused by COVID, some production delays are possible and items may be delayed in shipment.
If you have an order confirmation email, then we definitely have your order and are watching until it marks as shipped! Once you receive the automated email with your tracking number, your order is marked as complete on our end.
If your order appears to be stuck in the mail, you may log in to your UPS MyChoice account and take out a ticket. You are also welcome to get in touch with us anytime if you have a question, if your package seems to be truly missing, or if we can serve you in any way!